The informal business partner model has existed for well over 100 years when effective staff support functions, including HR, contributed to business results. Formalizing how HR professionals create more value as “business partners” has been of increased interest in the last 10-15 years. Given the emerging importance of HR as a contributor to business success, we suggest that it might be useful to pause and reflect on what we have learned in the past decade about the relevance of the business partner model and on the challenges that lie ahead.
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